Cookies

The cookies

mf_concierge: set only when you use the chat. It holds a count and a start time, signed so it cannot be changed, so that the limit of two messages a day works. It expires after 24 hours.

mf_studio: set only when our own staff sign in to the studio pages. A visitor never gets it. It expires after 30 days.

Notes in this tab

The site also keeps a few notes in your browser's session storage, which is not a cookie and never leaves your device: that you have already seen the opening, whether the chat was open, which side you turned to. They disappear when you close the tab.

Analytics and trackers

No advertising cookies, no social media pixels, no profile. If we count visits, we use a counter that sets no cookie and keeps no personal data.

Why there is no banner

Everything above is needed for the site to do what you ask of it, so the law does not ask for your consent and we do not show a cookie banner. If we ever add something that does need consent, the banner comes first and nothing loads until you say yes.

Clearing them

You can delete cookies and site data in your browser's settings at any time. The site keeps working; the chat simply starts counting again.